At OrangeCarry.com, we care very much about customer satisfaction. While we make every effort to provide you with the right quality product, we understand that certain circumstances may require returns, refunds, or exchanges. If you need to return or exchange an item based on the guidelines below, we will gladly make it happen.
Merchandise can be returned for an exchange or full refund (not inclusive of shipping and tax duties) for any reason within 45 days of the original purchase. All merchandise must be unworn, unwashed, or undamaged (unless the item was damaged upon receipt) in order to receive a refund, store credit, or exchange.
Your return will be processed within 4 business days of being received at our facilities, and refunds will be issued based in the form and amount of the original purchase. Once the return is processed, you will receive an email notification. Please allow 1-2 billing cycles for the refund credit to appear on your statement.